Our service

Our experienced customer service will be happy to assist you and take care of your needs. Be it the acceptance of your order or advice on a product or an application to be implemented. Our highly motivated team is happy to help you with its textile know-how.

Berger
Services

Product Development

The development and improvement of products is our passion. For this reason the development of our products from the idea to the final product takes place in Germany.

bergertextiles employs people from all areas of the textile and non-textile industry. Specialists with different skills make the difference and work together to develop new product lines and applications.

In addition, we work with various universities on innovative material concepts.

Quality Management

bergertextiles places high demands on the quality of its products. Consistent quality is extremely important to us. Therefore bergertextiles runs an own quality department where most of the tests can be carried out directly. For in-depth tests, we make use of professional and well-known testing institutes.

Which means, you can rely on our consistent quality across the entire product range.

Michael Ahlers

Quality Management
m.ahlers@bergertextiles.com

Sales

The successful deployment of our strong sales team is no coincidence. It is based on knowledge. That is why the bergertextiles sales specialists are regularly trained and kept up to date on important innovations.

At the same time, experiences from day-to-day business are exchanged, processed and integrated into new customer-friendly sales concepts. You can be sure that your contacts are well informed. They are able to understand customer wishes and expectations and offer solutions that are always orientated to the actual requirements.

In addition to a high degree of professionalism in planning, a wide variety of tasks require maximum flexibility in execution. That is why bergertextiles relies on geographical proximity to its customers. As a result, an extensive distribution network has been built up over decades. Our own sales staff and sales partners contribute to acting as quickly and efficiently as demanding customers expect it today.

Karl Helfferich

Sales Director
k.helfferich@bergertextiles.com

Technical Support

In order to offer our customers an all-round service, bergertextiles operates its own test centre. Here textiles are tested and printing profiles are written. And should against expectation difficulties arise – our technical support is always there to help and advise. Whether by telephone or directly on site.

Download our Printing on Textile guide with useful tips and tricks

Frank Lang

Technical Sales Support f.lang@bergertextiles.com

Purchasing

Our purchasing activities cover everything needed for the manufacturing of bergertextiles products, such as procurement of raw materials or the negotiation of logistics services. A long-term and sustainable purchasing strategy guarantees optimal purchasing conditions and thus the best price-performance ratio for you. We use the perfect production line for every textile and thus ensure production at the highest technical level.

Standards such as REACH, OEKO-TEX or required fire protection classes are a matter of course here.

Garbriele Kieselbach

Head of Purchase
g.kieselbach@bergertextiles.com

Holger Quinders

Purchase
h.quinders@bergertextiles.com

Lager_aussen

Logistics

Just providing products is not all we do. We offer a full service, which includes logistics services. In this department, every order is handled from receipt of order to provision of the goods and every order that arrives by 12 noon is dispatched on the same day.

We work together with proven transport companies and logistics service providers, and therefore can offer you the perfect delivery route for your order.

Ruzan Arakelyan

Supply Chain Management
r.arakelyan@bergertextiles.com

A. Berger GmbH

Weyerhofstraße 68/E49
47803 Krefeld, Germany

+49 2151 387 6700

info@bergertextiles.com

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